Privacy Policy

Scope. This policy applies to interactions with Growoptions including website visits, enquiries, consultations, proposals, and coordination activities. By engaging with our services, you acknowledge this policy and the practices described here. This document is written with reference to Australian privacy principles and common industry practice for event planning businesses.

Information we collect. We may collect details such as names, contact information, event dates, locations, guest estimates, style preferences, budget ranges, and supplier notes. Where relevant, we may also record accessibility needs, dietary considerations, and timeline constraints. If you provide information about another person, please ensure you have authority to share it and inform that person of this policy.

How we use information. We use personal information to respond to enquiries, prepare proposals, arrange site visits, coordinate suppliers, produce run sheets and floor plans, and manage invoices and payments. We may also use information to improve our services, maintain security, and perform administrative tasks such as scheduling, record-keeping, and quality review. Limited marketing communications may be sent regarding planning tips, venue updates, or service changes, with an option to opt out at any time.

Sharing and disclosure. We may share relevant details with venues and suppliers engaged for your event, such as caterers, florists, photographers, stylists, and transport providers. Sharing is limited to what those parties reasonably need to deliver their services. Where a third party is engaged, their own privacy practices apply in addition to this policy. We may also disclose information where required by law or to protect safety, property, or legitimate business interests.

Data storage and security. Records may be stored in Australia or reputable cloud environments using access controls and reasonable safeguards. While we apply administrative, technical, and physical measures designed to protect information, transmission and storage carry inherent risks. We encourage concise sharing of sensitive details and will restrict access within our team to personnel who require it for planning or coordination.

Retention. We keep records for periods consistent with business needs and applicable regulations, typically for audit, tax, and client service reference. When information is *** longer required, we will take reasonable steps to de-identify or securely destroy it.

Access and correction. You can request access to personal information we hold about you and ask for corrections where details are incomplete or inaccurate. We may request verification of identity and clarify the scope required to locate records. Where a request is complex or affects the privacy of others, we may propose practical steps to provide a balanced outcome.

Cookies and analytics. Our website may use cookies, tags, and similar technologies to support core functionality, remember preferences, and understand aggregated usage patterns. These tools help improve navigation and content relevance. You can adjust browser settings to limit certain tracking; doing so may affect some site features. For further details, please refer to the cookie section within this policy and to settings provided by your browser or device.

International considerations. Some service providers that support our operations may process information in other jurisdictions. Contractual and technical measures aim to manage such transfers with care. Where a supplier is involved directly in your event, we will disclose relevant arrangements on request.

Children. Our services are directed toward adult clients organising weddings. If we become aware that information from a child has been provided without appropriate permission, we will take reasonable steps to delete or de-identify that information.

Third-party links. Our materials may include references to venue websites, supplier portfolios, or mapping services that have their own privacy statements. We encourage you to review those statements when interacting with external platforms.

Updates to this policy. We may update this policy from time to time to reflect changes in services, technology, or regulation. The latest version will be posted on this page with an effective date indicated below. Continued engagement with our services after an update signifies acknowledgement of the revised policy.

Contacting us. For privacy requests, corrections, or questions about data handling, please contact Growoptions at Growoptions@outlook.com or by phone at +61472385946. Postal correspondence can be addressed to Growoptions, 211 Brunswick Street, Fortitude Valley, QLD 4006. We aim to respond within a reasonable timeframe and may request further information to verify identity and clarify the scope of your request.

Effective date: 1 July 2026.